My little blog about credit card application
Either way, be polite, lay out your case calmly and methodically, and be willing to negotiate. If the first representative cannot make you an offer you like during your first call, thank him or her, hang up, and call back later, when you might get a representative who is more willing or more able to help you. (Although customer service representatives are required to follow regulations, they have some leeway in how far they are willing to go for a given customer. ) Credit card customers who used this method found that more than half the time they were able to get a reduction in their credit card interest rates, and the average reduction was 5 to 6 percent. Some were able to get their interest rates halved.