Credit cards for bad credit Things to consider
Either way, when you are speaking with someone who can change your interest rate, lay out your case politely and calmly and be prepared to negotiate. If you and the customer service representative cannot come to an agreement, thank them, end the call, and try again another day, when your call might be answered by a representative who is more inclined or able to help. (Representatives are required to follow guidelines, but they have some wiggle room in deciding how far they are willing to help a given customer. ) Credit card customers who used this method found that more than half the time they were able to get a reduction in their credit card interest rates, and the average reduction was 5 to 6 percent. Some customers got their interest rates lowered by half.